VoCoVo headsets connect teams through voice
VoCoVo is a wireless headset system which allows customer-facing teams to communicate and collaborate discreetly. VoCoVo is ready to work out of the box and doesn’t require any installation, setup or internet connection – just mains power.
A simple way to make teams more efficient
VoCoVo makes team communication simple and effective, which positively impacts customer experience, staff efficiency, loss prevention and overall business profitability.
Cost-savings
VoCoVo headsets help teams members to communicate more efficiently. Colleagues can save time every shift by using the headsets to communicate in one open talk group, resulting in questions being answered faster and less time spent walking to find the right person to speak to. For the business, these efficiency gains quickly turn into cost-savings.
Team morale
VoCoVo helps colleagues feel more connected when at work. Users feel more confident in being able to resolve customer queries quickly and feel generally happier at work. Staff also feel safer when they wear VoCoVo headsets as they are less likely to feel isolated – even when working in an area on their own.
Staff empowerment
VoCoVo gives staff the one key component they need to feel empowered at work – communication. By having clear and discreet communication with the rest of their team, staff have far greater situational awareness which they can use to help customers quickly. As a result, staff who use VoCoVo headsets feel more part of a team.
Are you looking for more information?
Start a conversation with us today!
Start a conversation with us today!
Packages for teams of all shapes and sizes
VoCoVo headset systems are used and trusted by retail and hospitality businesses everywhere – from Tesco and B&Q to your local convenience store or takeaway restaurant.
VoCoVo empowers teams with clear, instant and discreet communication across the entire premises to drive efficiency and boost customer service. They come ready to work out-of-the-box and don’t require complex installation, ready to deliver instant results.
Connect up to 29 team members out-of-the-box – simply plug the base station into mains power and start using. Each employee can have their own wearable which the headset clips into for optimal comfort and hygiene – choose between a headband, neckband or ear hook.
Connect 29 or more team members out-of-the-box and integrate customer call points – ideal for click-and-collect desks or aisles where customers are likely to require assistance. Supplied with VoCoVo’s next-generation Series 5 Pro headset and primed for telephony and API integration.
VoCoVo GO | VoCoVo GO PLUS | |
Maximum number of users | 29 | Unlimited |
Base unit range | 90m omnidirectional | 90m omnidirectional |
Headset supplied | Series 4 | Series 5 Pro |
Base unit IP rating | IP20 | IP20 |
Headset IP rating | IP20 | IP65 |
Headset battery life | 48 hours | 48 hours |
Headset battery capacity | 295mAh | 335mAh |
Headset battery installation | Integrated | Removeable and replaceable |
Headset battery – 30 mins charge | 25% | 50% |
Headset weight | 28g | 28g |
Headset wearable styles | Headband Neckband Ear Hook |
Headband Neckband |
Call Point compatibility | – | Yes |
Keypad compatibility | – | Yes |
Handset compatibility | – | Yes |
Telephony integration | – | Yes |
Third-Party API integration | – | Yes |
VoCoVo Portal compatibility | – | Yes |
New Series 5 Pro Headset
Tested to endure extremes in temperature, moisture, drops and more, VoCoVo’s new Series 5 Pro headset delivers unrivalled durability to reduce repair and maintenance costs. S5 Pro is designed and engineered to the specific requirements of retail users.
Elevate customer service levels with VoCoVo
Customers love VoCoVo. By using VoCoVo headsets, you can improve staff efficacy, save money, provide a better customer service, reduced theft, increase business intelligence and much more.
VoCoVo solutions are also fully scalable. So no matter the size, shape or nature of your business, there is a VoCoVo solution for your exact needs. Whether you are a Tier I high street giant or a small, independent business, VoCoVo is designed for you.
Take your next steps with VoCoVo
Looking for more information? Check out these useful links:
- VoCoVo customer testimonials
- VoCoVo whitepaper: Retail efficiency study
- VoCoVo GO product information
- VoCoVo GO PLUS product information
If you would like to know more about becoming an approved reseller or purchasing VoCoVo for your business, please leave your details below and a member of our team will contact you as soon as possible.