Connect your teams through voice with VoCoVo
Loved by Tier I giants and small, independents alike – made for businesses like yours.
Plug-and-play communication system
VoCoVo headset communication systems are used and trusted by retail, hospitality and leisure users everywhere – from Tesco and B&Q to your local fish & chip shop. Their plug-and-play packages are perfect for teams who need to have crystal-clear conversations on-the-go without complex installation and come with all the hardware you need, making them great for teams who need to stay flexible and connected over wider areas.
The GO and GO+ systems are popular with convenience stores, restaurants, takeaways, garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there is potential to bring teams together and give customers a better experience.
GREAT FOR SMALLER TEAMS
VoCoVo “GO”
VoCoVo GO comes with all the hardware you need to connect a team of five or up to 29 people with additional Headsets. A multi-unit charging rack is included for storing your devices when they’re not in use, so you’re always ready to go.
GREAT FOR CLICK-AND-COLLECT
VoCoVo “GO+”
VoCoVo GO+ comes with all the hardware you need to connect a team of 30+ people, with the extra functionality of Call Points and to improve customer experience. GO+ systems can also integrate with a range of third-party applications, giving you access to business intelligence.
The one piece of tech for customer-facing teams
Connect teams across your whole site – inside and outside
VoCoVo systems run seamlessly from a base station which only needs mains power, so it really is plug and play. Once your base station is turned on and headsets are connected, your staff are connected with voice communication over wide areas. VoCoVo solutions usually cover both inside and outside areas without the need for a range booster (although these are easy to add to your system).
Keep your staff’s technology stylish and discreet
The best technology for improving your customers’ experience with you is the sort they simply don’t notice. VoCoVo headsets are smart and stylish, fitting in nicely with staff uniform. And allowing staff to communicate clearly and discreetly ensures your operation runs smoothly – no more running back-and-forth, no more shouting and no more unnecessary noise such as tannoy announcements.
Multiple headset wearing options
Staff can choose to wear their headset with either a headband, neckband or ear hook depending on personal preference. This is great for the individual user to ensure they feel comfortable, but also for teams to ensure hygiene standards remain high. The headset simply clips onto each wearable, so at the end of a shift headsets can be removed, cleaned, and charged ready for the next user.
Unlock your team’s potential and see instant efficiencies
VoCoVo is a solution which can be built around a team and scaled alongside its growth. Its features are so smart that the system can connect team members and customers in a way they never thought possible, yet so simple that you simply forget it is there. And as a modular solution, your team can wear it how they want so that they can focus on what is really important – the customer.
Do the small things well
With the flexibility that comes with implementing a VoCoVo solution,
it is even easier to do the small things that, if not done properly, can
ruin the in-store experience for your customers. When you can
communicate with colleagues discreetly without tannoy announcements
and conduct routine stock checks, price checks and product enquiries
better than ever, you’re onto a winner.
Simple-to-use push-to-talk features
Have a real-time conversation with any colleague across your team,
store or company at the touch of a button. With features like Mute
and Talk-Lock, it’s easy to keep your communications hands-free
and flexible so you can focus entirely on your customers.
A more flexible workforce
VoCoVo is a tool which can be used to deploy your workforce more
flexibly than ever before. By allowing staff to move around the premises
more efficiently - for example by removing the need to walk across a
store to speak to a colleague - and by replacing manned desks with Call
Points, you can start saving money instantly.
Unlock your team’s potential and see instant efficiencies
VoCoVo is a solution which can be built around a team and scaled alongside its growth. Its features are so smart that the system can connect team members and customers in a way they never thought possible, yet so simple that you simply forget it is there. And as a modular solution, your team can wear it how they want so that they can focus on what is really important – the customer.
Do the small things well
With the flexibility that comes with implementing a
VoCoVo solution, it is even easier to do the small
things that, if not done properly, can ruin the in-store
experience for your customers. When you can
communicate with colleagues discreetly without tannoy
announcements and conduct routine stock checks, price
checks and product enquiries better than ever, you’re
onto a winner.
Simple-to-use push-to-talk features
Have a real-time conversation with any colleague
across your team, store or company at the touch of a
button. With features like Mute and Talk-Lock, it’s easy
to keep your communications hands-free and flexible
so you can focus entirely on your customers.
A more flexible workforce
VoCoVo is a tool which can be used to deploy your
workforce more flexibly than ever before. By allowing
staff to move around the premises more efficiently -
for example by removing the need to walk across a
store to speak to a colleague - and by replacing
manned desks with Call Points, you can start saving
money instantly.
Big savings in a matter of weeks
VoCoVo systems can save you money in several ways, including unmanning counters, reducing travel time and increasing task efficiency.
Combined, these three elements enabled by installing a VoCoVo system can deliver users a return on their investment in just weeks.
Unman customer service desks by using call points
Removing one colleague from these areas will save you £594 per week per store. This means that you will cover your installation costs in just three months.
Stop colleagues clocking up unnecessary walking distances
Headsets can reduce colleagues’ walking distance by 1.4km on average, saving your store over £440 per week. At this rate, VoCoVo pays for itself in just 19 weeks.
Significantly improve your colleagues’ task efficiency
VoCoVo can save you 105 minutes per day by improving task efficiency. This translates into a saving of £111 per week per store, which would cover your costs in under 18 months.
Start your VoCoVo journey today
We are a specialist distributor of communication technology solutions – we support professional resellers bring the best products and services to individuals and organisations who cannot function without reliable communication systems. We’re proud to be VoCoVo’s authorised UK distribution partner – if you’re interested in VoCoVo team communication solutions, get in touch with us today!
