Connect your teams through voice with VoCoVo
Loved by Tier I giants and small, independents alike – made for businesses like yours.
Simple to install, even simpler to use
Plug-and-play communication system
VoCoVo headset communication systems are used and trusted by retail, hospitality and leisure users everywhere – from Tesco and B&Q to your local fish & chip shop. Their plug-and-play packages are perfect for teams who need to have crystal-clear conversations on-the-go without complex installation and come with all the hardware you need, making them great for teams who need to stay flexible and connected over wider areas.
The GO and GO+ systems are popular with convenience stores, restaurants, takeaways, garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there is potential to bring teams together and give customers a better experience.
VoCoVo “GO”
VoCoVo GO comes with all the hardware you need to connect a team of five or up to 29 people with additional Headsets. A multi-unit charging rack is included for storing your devices when they’re not in use, so you’re always ready to go.
VoCoVo “GO+”
VoCoVo GO+ comes with all the hardware you need to connect a team of 30+ people, with the extra functionality of Call Points and to improve customer experience. GO+ systems can also integrate with a range of third-party applications, giving you access to business intelligence.
The only tool your team members need:
Introducing the VoCoVo headset
Introducing the VoCoVo headset
At the touch of a button, the whole team can talk, listen, and help. VoCoVo Headsets offer simple to use wireless team communications, with crystal clear audio enabling your teams to communicate instantly across the widest areas. Unlike traditional two-way radios, VoCoVo headsets use full-duplex technology to deliver crystal-clear audio that flows in both directions. This means you can listen to others while you’re speaking, just like you’re talking face-to-face.
With multiple wearing styles available, staff can be standard issued with their chosen wearable depending on their personal preference. This is a proven way to keep team members’ focus on customers whilst feeling completely comfortable maintaining the highest standards of hygiene.
Unlock your team’s potential and see instant efficiencies
VoCoVo is a solution which can be built around a team and scaled alongside its growth. Its features are so smart that the system can connect team members and customers in a way they never thought possible, yet so simple that you simply forget it is there. And as a modular solution, your team can wear it how they want so that they can focus on what is really important – the customer.
Serve customers faster
Do the small things well
With the flexibility that comes with implementing a VoCoVo solution, its even easier to do the small things that, if not done properly, can ruin the in-store experience for your customers. When you can communicate with colleagues discreetly without tannoy announcements and conduct routine stock checks, price checks and product enquiries better than ever, you’re onto a winner.
Simple to use
Push-to-talk features
Have a real-time conversation with any colleague across your team, store or company at the touch of a button. With features like Mute and Talk-Lock, it’s easy to keep your communications hands-free and flexible so you can focus entirely on your customers.
Save costs instantly
A more flexible workforce
With the flexibility that comes with implementing a VoCoVo solution, its even easier to do the small things that, if not done properly, can ruin the in-store experience for your customers. When you can communicate with colleagues discreetly without tannoy announcements and conduct routine stock checks, price checks and product enquiries better than ever, you’re onto a winner.
What VoCoVo customers have reported:
The Key Performance Indicators
Whether you’re looking to improve efficiency, save money, better serve customers, or help staff feel more connected, VoCoVo solutions make it happen. VoCoVo is a modular solution, allowing you to add new communication handsets as a business grows.
Whether the requirement is for a small number of users with one team conference channel, or an entire store with added call points and handsets, VoCoVo solutions connect and empower teams to ultimately deliver the very best customer experience.
198%
87%
70%
increase in how quickly colleagues are able to help with customer enquiries
of team members feel they are better equipped for serving customers
decrease in store theft and instances of antisocial behaviour
400%
52%
100%
increase in how satisfied customers were with queuing times
increase in how safe team members feel when they are at work
total reduction in tannoy usage within stores
VoCoVo Key Performance Indicators
Whether you’re looking to improve efficiency, save money, better serve customers, or help staff feel more connected, VoCoVo solutions make it happen. VoCoVo is a modular solution, allowing you to add new communication handsets as a business grows.
Whether the requirement is for a small number of users with one team conference channel, or an entire store will added call points and handsets, VoCoVo solutions connect and empower teams to ultimately deliver the very best customer experience.
198%
increase in how quickly colleagues are able to help with customer enquiries
87%
of team members feel they are better equipped for serving customers
70%
decrease in store theft and instances of antisocial behaviour
400%
increase in how satisfied customers are with queuing times
52%
increase in how safe team members feel when they are at work
100%
total reduction in tannoy usage within stores
Start your VoCoVo journey with us
We are a specialist distributor of communication technology solutions – we support professional resellers bring the best products and services to individuals and organisations who cannot function without reliable communication systems. We’re proud to be VoCoVo’s authorised UK distribution partner – if you’re interested in VoCoVo team communication solutions, get in touch with us today!
