Connect your teams through voice with VoCoVo

Loved by Tier I giants and small, independents alike – made for businesses like yours.

Plug-and-play communication system

VoCoVo headset communication systems are used and trusted by retail, hospitality and leisure users everywhere – from Tesco and B&Q to your local fish & chip shop. Their plug-and-play packages are perfect for teams who need to have crystal-clear conversations on-the-go without complex installation and come with all the hardware you need, making them great for teams who need to stay flexible and connected over wider areas.

The GO and GO+ systems are popular with convenience stores, restaurants, takeaways, garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there is potential to bring teams together and give customers a better experience.

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GREAT FOR SMALLER TEAMS

VoCoVo “GO”

VoCoVo GO comes with all the hardware you need to connect a team of five or up to 29 people with additional Headsets. A multi-unit charging rack is included for storing your devices when they’re not in use, so you’re always ready to go.

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GREAT FOR CLICK-AND-COLLECT

VoCoVo “GO+”

VoCoVo GO+ comes with all the hardware you need to connect a team of 30+ people, with the extra functionality of Call Points and to improve customer experience. GO+ systems can also integrate with a range of third-party applications, giving you access to business intelligence.

The one piece of tech for customer-facing teams

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Connect teams across your whole site – inside and outside
VoCoVo systems run seamlessly from a base station which only needs mains power, so it really is plug and play. Once your base station is turned on and headsets are connected, your staff are connected with voice communication over wide areas. VoCoVo solutions usually cover both inside and outside areas without the need for a range booster (although these are easy to add to your system).

Keep your staff’s technology stylish and discreet
The best technology for improving your customers’ experience with you is the sort they simply don’t notice. VoCoVo headsets are smart and stylish, fitting in nicely with staff uniform. And allowing staff to communicate clearly and discreetly ensures your operation runs smoothly – no more running back-and-forth, no more shouting and no more unnecessary noise such as tannoy announcements.

Multiple headset wearing options
Staff can choose to wear their headset with either a headband, neckband or ear hook depending on personal preference. This is great for the individual user to ensure they feel comfortable, but also for teams to ensure hygiene standards remain high. The headset simply clips onto each wearable, so at the end of a shift headsets can be removed, cleaned, and charged ready for the next user.

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Unlock your team’s potential and see instant efficiencies

VoCoVo is a solution which can be built around a team and scaled alongside its growth. Its features are so smart that the system can connect team members and customers in a way they never thought possible, yet so simple that you simply forget it is there. And as a modular solution, your team can wear it how they want so that they can focus on what is really important – the customer.

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Do the small things well

With the flexibility that comes with implementing a VoCoVo solution, its even easier to do the small things that, if not done properly, can ruin the in-store experience for your customers. When you can communicate with colleagues discreetly without tannoy announcements and conduct routine stock checks, price checks and product enquiries better than ever, you’re onto a winner.

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Simple-to-use push-to-talk features

Have a real-time conversation with any colleague across your team, store or company at the touch of a button. With features like Mute and Talk-Lock, it’s easy to keep your communications hands-free and flexible so you can focus entirely on your customers.

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A more flexible workforce

With the flexibility that comes with implementing a VoCoVo solution, its even easier to do the small things that, if not done properly, can ruin the in-store experience for your customers. When you can communicate with colleagues discreetly without tannoy announcements and conduct routine stock checks, price checks and product enquiries better than ever, you’re onto a winner.

VoCoVo Key Performance Indicators

Whether you’re looking to improve efficiency, save money, better serve customers, or help staff feel more connected, VoCoVo solutions make it happen. VoCoVo is a modular solution, allowing you to add new communication handsets as a business grows.

Whether the requirement is for a small number of users with one team conference channel, or an entire store with added call points and handsets, VoCoVo solutions connect and empower teams to ultimately deliver the very best customer experience.

198%

increase in how quickly colleagues are able to help with customer enquiries

87%

of team members feel they are better equipped for serving customers

70%

decrease in store theft and instances of antisocial behaviour

400%

increase in how satisfied customers were with queuing times

52%

increase in how safe team members feel when they are at work

100%

total reduction in tannoy usage within stores

Latest VoCoVo news and insights

Keep up-to-date with the latest news, thoughts, updates and insights from VoCoVo – here are our most recent posts.

Start your VoCoVo journey today

We are a specialist distributor of communication technology solutions – we support professional resellers bring the best products and services to individuals and organisations who cannot function without reliable communication systems. We’re proud to be VoCoVo’s authorised UK distribution partner – if you’re interested in VoCoVo team communication solutions, get in touch with us today!

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