Better team communication, customer interaction and more
Ready to take your team communications to the next level? VoCoVo GO+ can connect teams of 30+ users with multiple talk groups. It also has the extra functionality of call points and can integrate with a range of third-party applications, giving you access to business intelligence*.
VoCoVo GO+ makes it easy for businesses to have have a bigger impact on their customers by bringing their employees closer to them. GO+ systems are powered by VoCoVo Controllers to accommodate multiple voice conferences, making them perfect if you have more than one team operating in the same location.
VoCoVo GO+ standard package:
- VoCoVo controller
- VoCoVo headsets including headbands
- VoCoVo base unit (includes power supply)
- VoCoVo multi-charger racks (includes power supply)
* Third-party application integration requirements are assessed on a project basis – please contact us for more information.
Intelligent push-to-talk – communicate instantly with colleagues however suits you – either by pressing and holding the “push-to-talk” button, or applying “talk lock” which leaves your microphone open if you need both your hands free.
Great for click-and-collect – when a customer presses the button on a VoCoVo call point, any member of the team can talk to them directly via their headset. Without having a permanently-manned click-and-collect desk, staff can work more efficiently.
Sleek headset design – perfect for delivering crisp, clear and instant communication between teams without detracting from customer experience.
Wide talk range – a VoCoVo base unit delivers up to 90m² talk range, which can be boosted with a VoCoVo repeater, ensuring staff are connected even in large stores.
No more tannoy announcements – keep staff communication low-key to ensure loud tannoy announcements are no longer needed. And multiple voice conferences available, different teams working on the same site can communicate effectively.
Do the small things well
With the flexibility that comes with implementing a VoCoVo solution, its even easier to do the small things that, if not done properly, can ruin the in-store experience for your customers. When you can communicate with colleagues discreetly without tannoy announcements and conduct routine stock checks, price checks and product enquiries better than ever, you’re onto a winner.
Simple to use push-to-talk
Have a real-time conversation with any colleague across your team, store or company at the touch of a button. With features like Mute and Talk-Lock, it’s easy to keep your communications hands-free and flexible so you can focus entirely on your customers.
Create a more flexible workforce
Thanks to VoCoVo GO+ systems’ additional functionality, teams can take communication to a whole new level. Creating multiple talk groups can allow different teams to communicate independently, and by using call points businesses can create an efficient and safe click-and-collect system. Ultimately, VoCoVo systems allow teams to work in a smarter way in order to create the best customer experience.
Trusted by Tier I retail giants
You will see VoCoVo in use at ASDA, B&Q, Wickes, TK Maxx, Tesco and other retail stores, as well as popular restaurants such as TGI Friday. However, because the VoCoVo “GO” system is so simple it gives smaller, independant retailers, restaurants, leisure centres, venues and much more the chance to benefit from the same technology – without breaking the bank.
ASDA approached VoCoVo as part of a plan to overhaul the technology in a number of its stores. Their focus centered around generating efficiencies at a scale that would enhance colleagues ability to multi-task, whilst also looking to continuously improve the service they offer by streamlining their checkouts and preventing any delays that hold up the customer experience.
TGI Friday brought VoCoVo into the fold to deliver a little forward thinking and innovation as part of a wider strategy aimed at tackling inefficiencies while staying fresh and relevant in a rapidly evolving market landscape brimming with fast-growing newcomers. VoCoVo hardware now features as part of the communications infrastructure across their UK restaurants.
Wickes was already using headsets throughout its stores to increase store efficiency and improve customer experience. However, their existing wireless headset system was not robust enough, resulting in large, frequent repair bills. It also lacked some key functionality that Wickes wanted to introduce for their staff.
With ‘efficiency’ running through the foundations of the architecture, infrastructure and company ethos, The Sussex Exchange (TSE) came to VoCoVo in search of a robust communications solution capable of transmitting this ethos into the day-to-day operations across their events space, restaurant, and cinema auditorium
VoCoVo Call Point tutorial
Learn how Call Points can bring you closer to your customers – click here.
VoCoVo headset video tutorial
Watch this video to see VoCoVo headsets in action – click here.
Speak to an expert about VoCoVo
Can’t find what you’re looking for, or want more information? To speak to an expert, click here.
Order VoCoVo GO+
VoCoVo GO+ is available for order through authorised VoCoVo reseller partners. Contact us below and our team will connect you with a reseller.