VoCoVo testimonials: customer success stories

Read our VoCoVo testimonials to discover how VoCoVo has helped both large and small businesses to connect their staff and customers better than ever before.

In-depth: London Borough of Lambeth

When moving to their state-of-the-art new headquarters in South London, Lambeth Borough Council were looking for a better way to connect their colleagues with both each other and the members of the public they serve.

Helped by VoCoVo partner RadioComs Systems, Lambeth Council now have a communication solution which colleagues can use seamlessly, easily and across their entire premises, including outside.

VoCoVo testimonials from small businesses

Many small, independent businesses like convenience stores, restaurants, takeaway food outlets, museums, sports facilities and more rely on equipping team members with the tools to communicate. Often, the technology currently employed by these businesses simply doesn’t cut it.

VoCoVo is a plug-and-play communication system which is easily installed and simply needs power. It creates its own communication network and doesn’t rely on any other infrastructure, making it ideal for small businesses who need to improve the way their teams communicate quickly.

And because VoCoVo is a headset-based communication system, users can communicate discreetly and with both hands free so that they can focus on what is really important – the customer.

Convenience stores

Learn how convenience stores like Creightons in Belfast can employ VoCoVo solutions to respond to customer enquiries more effectively and reduce theft.

Service stations

Learn how service stations like Pond Park Services (Nettlehill) can use VoCoVo solutions to connect staff at the touch of a button across the shop floor and forecourt.

Take-away restaurants

Learn how take-away restaurants like Shaw’s Fish and Chips in Barnsley use VoCoVo to deliver a better customer experience in what can often be noisy environments.

Convenience stores

Learn how convenience stores like Creightons in Belfast can employ VoCoVo solutions to respond to customer enquiries more effectively and reduce theft.

Service stations

Learn how service stations like Pond Park Services (Nettlehill) can use VoCoVo solutions to connect staff at the touch of a button across the shop floor and forecourt.

Take-away restaurants

Learn how take-away restaurants like Shaw’s Fish and Chips in Barnsley use VoCoVo to deliver a better customer experience in what can often be noisy environments.

VoCoVo testimonials from Tier I retailers

Tier I retailers are always looking to gain an edge over their competitors, and must always be driven by delivering the best possible customer experience.

Leading high street names love VoCoVo because it empowers their teams to communicate and collaborate better than ever before, and it brings them closer to their customers. Although the VoCoVo feature set is vast, simply switching to using VoCoVo headsets has helped retailers including ASDA, Halfords, Wickes, Primark, TK Maxx, B&Q, Tesco and many more to work more efficiently, saving them valuable time, effort and money. 

Tier I retailers can also benefit from VoCoVo’s vast ecosystem which can include analytics, business intelligence and telephony integration, ensuring that they scale up the technology that powers their business as their customers’ requirements grow.

testimonial-asda

ASDA approached VoCoVo as part of a plan to overhaul the technology in a number of its stores. Their focus centered around generating efficiencies at a scale that would enhance colleagues ability to multi-task, whilst also looking to continuously improve the service they offer by streamlining their checkouts and preventing any delays that hold up the customer experience.

testimonial-halfords

Halfords wanted to invest in a communications infrastructure update to meet the challenges of growth and prevent inefficiencies in increasingly demanding day-to-day operations. The goal was to confine communication to team-only broadcasts while creating other measurable efficiencies by better connecting departments, teams and individuals across the ample floorplans that are typical of Halfords stores.

testimonial-wickes

Wickes was already using headsets throughout its stores to increase store efficiency and improve customer experience.  However, their existing wireless headset system was not robust enough, resulting in large, frequent repair bills. It also lacked some key functionality that Wickes wanted to introduce for their staff. Wickes approached VoCoVo as part of their company-wide strategy to build stronger, customer-focused teams.

testimonial-asda

ASDA approached VoCoVo as part of a plan to overhaul the technology in a number of its stores. Their focus centered around generating efficiencies at a scale that would enhance colleagues ability to multi-task, whilst also looking to continuously improve the service they offer by streamlining their checkouts and preventing any delays that hold up the customer experience.

testimonial-halfords

Halfords wanted to invest in a communications infrastructure update to meet the challenges of growth and prevent inefficiencies in increasingly demanding day-to-day operations. The goal was to confine communication to team-only broadcasts while creating other measurable efficiencies by better connecting departments, teams and individuals across the ample floorplans that are typical of Halfords stores.

testimonial-wickes

Wickes was already using headsets throughout its stores to increase store efficiency and improve customer experience.  However, their existing wireless headset system was not robust enough, resulting in large, frequent repair bills. It also lacked some key functionality that Wickes wanted to introduce for their staff. Wickes approached VoCoVo as part of their company-wide strategy to build stronger, customer-focused teams.

Order your VoCoVo system today

VoCoVo team communication systems are available to order through authorised Syndico reseller partners. Contact us below and our team will connect you with a reseller.

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